CX AI #1 South East Asia
All-In-One Platform for CX AI Agent
Close sales, book appointments, resolve issues, and more with superhuman quality, 24/7.
Trusted by South East Asia's Leading Enterprises
Why HaloAIDesigned to Deliver Results
Traditional Chatbots
Replies to questions. Breaks under pressure. Does nothing else.
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HaloAI Agents
Adaptive, humanlike, and delivers the full customer experience. Using Agentic AI.
AgentsTop-Notch Skills
Natural Talk
Engages with genuine empathy, context awareness, and natural language.
Self-Check
Follows your business process exactly, following guardrails, eliminate hallucinations, and ensure compliance.
Adaptable
Handle hundreds of edge cases without hand-coding.
Impact Driven
Closes sales, processes payments, books appointments, creates support tickets, and follows up.
FeaturesEverything Your Team Needs. In One Platform.
A unified platform to deliver exceptional experiences at scale.
AI Chat
Manage omni-channel chat from a single inbox.
AI Voice
Natural-sounding AI for inbound & outbound calls.
AI CRM
Automatically generate tickets, track customer issues, manage pipelines, and surface insights.
Use CasesEverything You Need, From Close Sales To Qualify Leads
Transform customer experience, scale operations, and drive measurable growth.
Close SalesFrom Inquiry To Invoice. Without The Manual Work.
Automatically generate and send invoices directly within the conversation once an order is confirmed.
Instantly calculate shipping costs based on customer location and product weight in real-time.
Verify payment status and confirm transactions without leaving the chat window.
Real FeedbackWhat Our Clients Say
EnterpriseHaloAI Perform at Enterprise Scale.
Scalability
From 1,000 to 6.5 million conversations. Halo AI scales with your business.
Integrations
Connects with WhatsApp, Instagram, Shopee, and your existing business tools & stack.
Security
Your customer data stays yours. Protected, private, and never compromised.
API Web-hook
Use API Webhook for real-time data exchange to sync systems and enhance efficiency.
Frequently Asked QuestionsGot Questions? We Answer
HaloAI can be used by almost all types of businesses that have direct interaction with customers, ranging from service companies, healthcare, retail, to finance.
Yes. Halo AI can handle multiple brands or business units with a knowledge base and flow configuration tailored by the Halo AI team.
Yes. HaloAI supports integration via Open API, allowing connections to CRM, ERP, internal systems, payment gateways, custom dashboards, and other platforms.
Yes. Our AI is capable of understanding formal Indonesian, everyday language, slang, and even mixed languages (e.g., Indo-English), and responds naturally like a human agent.
Yes. AI can handle thousands of chats simultaneously without limitations on the number of conversations at one time and without a decline in response quality.
Yes. HaloAI can be used to assist in managing marketplace chats such as Shopee for answering product FAQs to upselling, depending on the policies and integration access of each platform.
HaloAI can assist with: • Automatically answering customer inquiries • Upselling & cross-selling products • Booking & scheduling • Sending invoices • Reminders & billing • Automatically following up with prospects • Qualifying leads before passing them to the sales team • And other business processes, which can be consulted with our AI experts.
Yes. Our system supports human agent takeovers, allowing conversations to be transferred to a human agent at any time if needed.
AI is trained using a knowledge base that can include: • Files (PDF, DOC, etc.) • Websites • Internal FAQs • Sales scripts • Product data Our team also assists with the initial setup and optimisation process.
Data security is our top priority. Our system adheres to international security standards such as ISO 27001 and implements encryption and access controls to protect your business data.
HaloAI operates on a subscription system (monthly/annual) with packages that can be customised based on business needs.
Pricing is tailored to your business needs, such as: • The number of channels you wish to integrate • The number of human agents • The volume of AI replies per month • Integration requirements Please contact our team to receive a proposal and the best offer.
You can contact our team through the form on our website or the official Halo AI WhatsApp (+62 851-2331-3390). Our team will assist with the demo process, consultation needs, and system setup.
Generally, it takes 5–14 working days, but it can be quicker or longer depending on the complexity of the integration and flow.
Can't find your answers here? Contact us
Let's TalkTime to Transform Your Customer Experience
Every message gets answered, every customer feels heard, and every opportunity is captured.